Mobility Scooter FAQ's
1. Is Maston a factory or trading company?
Maston Mobility is a real factory, which is specialized in developing and producing mobility products.
2. What are Maston Products features??
Maston Design, Unique appearance, Perfect performance, good price.
3.Is 4 wheels better than 3 wheels?
It depends on your needs. If you need a scooter for outdoor activities a 4-wheeled mobility scooter is preferable but for indoors a 3-wheeled scooter is better since it has better maneuverability and smaller turning radius.
4 May one have a passenger on a scooter?
Yes, we have some scooters for two seaters.
5 What maintenance will my scooter require?
User maintenance consists only of daily battery charges and weekly tire pressure checks (when inflatable tires are used).
6 My scooter won't speed up when going downhill. Is it broken?
Most likely no. It is a safety feature to prevent the rider from going too fast and hurt himself and others. In case you haven't notice a mobility scooter is an aid for people who could not walk or have trouble walking. If it moves too fast when going downhill and tip over that would certainly be dangerous especially when no one else is around to provide help.
7 How weather-capable is my scooter. Is snow and rain a problem?
Up to a point, your scooter can handle rain and snow. Caution and slow speeds are always indicated in such situation. Heavy rain likely to penetrate to electrical controls can be a problem. Do not ride so rapidly through standing water that a wake is created which soaks the underside of your scooter. In snow deeper than a light dusting your scooter is likely to lose traction.
8. How long will a set of batteries last?
Given daily charging, batteries normally last about 18 months. If neglected, and allowed to become entirely or nearly depleted, batteries will have a much shorter life span.
Does my scooter require licensing?
9 How do I maximize the life of my batteries?
Always keep scooter batteries fully charged. It is best to connect to your automatic maintenance charger whenever the scooters is not in use, if possible. Keep your batteries cool, with terminals and the battery itself clean.
10 Can I park the scooter inside my home?
Yes, the scooter is equipped with sealed lead acid batteries designed for indoor use.
11 Is there a danger of battery gasses if the scooter is housed indoors?
No. Sealed lead-acid batteries will not be a problem indoors. Gell cell batteries are also safe indoors.
12 My scooter battery seems to lose charge faster than it should. What to do?
First, check the cables on the battery. Tighten any loose ones in clean them too. Dirty cables might be the main cause for the "battery power loss". If that doesn't help, check the battery charger. If it were broken then it would not charge the battery fully. If the charger is still in good condition then you should find a technician to check it out. The battery could be broken and could no hold the power charge.
13 How far can I go on one full charge of the batteries?
This depends on a number of factors including the type of battery, your weight, going up inclines, and temperature. See the scooter specifications for an approximate answer, and make a point of determining your scooter's travel radius for future reference.
14 Are spare parts available?
Yes, anytime. A full selection of spare parts is at hand.
15 How can I import your scooters?
You can contact us directly by email, Fax or Telephone.
16 What if I have problems with my scooter?
All our mobility scooters are covered by a comprehensive warranty.
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