WARRANTY POLICY
THREE-YEAR LIMITED WARRANTY
Three years on all structural frame components
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Maston will repair or replace at our option for the original purchaser, free of charge. Any part or electronic component found upon examination by an authorized representative of Maston to be defective in material and/or workmanship.
Do not return faulty parts to Maston without prior consent, All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.
ONE-YEAR WARRANTY EXCEPTIONS
TRANSAXLE: In cases where there is an increase in the operational noise level, the warranty does not apply,The increase in operational noise level usually occurs due to abusive and excessive strain on the scooter,)
MOTOR BRAKE: one-year warranty for the electrical function of the motor brake, Brake pads are a wear item and are not warranted,
WARRANTY EXCLUSIONS
ABS plastic shrouds and footrest covers (wear items and not warranted)
Batteries (the battery manufacturer provides a limited warranty)
Tires and tire tubes (wear items and not warranted)
Upholstery and seating (wear items and not warranted)
Repairs and/or modifications made to any part of the scooter without specific and prior consent from Maston Mobility.
Circumstances beyond the control of Maston Mobility.
Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, maintenance, or storage, commercial use or use other than normal Labor, service calls, shipping, and other charges incurred for repair of the product
THERE IS NO OTHER EXPRESS WARRANTY
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are excluded, this is the exclusive remedy, and Liabilities for consequential damages under any and all warranties are excluded,
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages, So, the above limitation or exclusion may not apply to you.
All rights reserved
Warranty Policy
